Reference

How agen258 Handles Your Personal Information

This Privacy Policy covers what data agen258 collects from you, how we use it, and what control you have over it — including details tied to your account, wallet activity, and payment methods like DANA, OVO, and GoPay.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and deleteNo data sold to third partiesSecure account sessions

Explore the Lobby Read FAQ

What Data We Collect and Why We Hold It

agen258 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with agen258, we collect the details you submit during registration — your name, contact information, and the e-wallet identifiers you connect, such as your DANA, OVO, or GoPay account number. We also log transaction records tied to deposits and withdrawals so

1
we can verify payment activity and resolve any disputes accurately. Device data — your browser type, IP address, and session timestamps — is captured automatically to protect your account from unauthorised access. We do not sell, rent, or trade your personal data to marketing third parties.
2
Data is retained for as long as your account remains active and for a further period required to meet any applicable legal or financial compliance obligations in Indonesia. You can request a copy of the data we hold on you, or ask us to correct inaccurate
3
details, at any time through our support channel. Where access or account services are discussed, their availability depends on local law and the eligible regions in which agen258 operates. Players in Batam and across Indonesia access the same data rights described here. Cookies are used on
4
this site to maintain your login session and remember your preferred payment method — you can manage cookie preferences through your browser settings.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

agen258 applies account-level security measures across every step of your data journey — from the moment you register to each deposit made through your wallet. Your payment details are never stored in plain text, and access to account records is restricted internally. Here is how we approach the four areas that matter most to you.

Wallet Data Security

Your DANA, OVO, and GoPay account numbers are encrypted at rest. We do not store full wallet credentials — only the identifiers needed to match and verify your transactions.

Cookie and Session Control

Session cookies keep you logged in during a single visit. Persistent cookies remember your preferred payment method. You can clear these at any time through your browser or mobile app settings.

Data Retention Policy

We hold your account data for as long as your account is active. After closure, we retain only the minimum records required by applicable financial compliance rules in Indonesia, then delete the rest.

Your Right to Request Changes

You can request access to, correction of, or deletion of your personal data at any time. Submit your request via live chat or email — we will confirm receipt and act within a reasonable processing window.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is stored, want to request a correction, or need to raise a data concern, our support team is ready to help. You can reach us through live chat on the site, via email, or through the in-app help section on your mobile account. We aim to respond to all privacy-related requests as promptly as our queue allows.

Live Chat Start a live chat session directly from your account dashboard. Our team can pull up your data record and walk through any privacy concern with you in real time.

Email Support Send your data access or deletion request to our support email. Include your registered account name and the wallet type — DANA, OVO, or GoPay — linked to your account.

In-App Help Open the help section inside your mobile account to submit a privacy ticket. The form routes your request directly to our data-handling team without going through general support queues.

Common Questions About Your Privacy on agen258

These are the questions we get most often about data, account privacy, and your rights as an agen258 account holder. If your question is not here, contact us directly through live chat or email.

We collect your name, contact details, and the e-wallet identifiers you link — such as your DANA, OVO, or GoPay account number. Device and session data is also logged automatically for account security.

We do not sell or rent your data to marketers. We may share data with payment processors like DANA, OVO, or GoPay only to the extent needed to complete your transactions and verify your wallet.

Contact our support team via live chat or email, quoting your registered account name. We will locate your data record and send you a summary of what we hold within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. We will remove your personal data once your account is closed, retaining only what is legally required for financial compliance in Indonesia.

Wallet identifiers are encrypted at rest and never stored in plain text. We only retain the account reference needed to match and verify your deposits and withdrawals — not your full wallet login credentials.

We use session cookies to maintain your login and persistent cookies to remember your preferred payment method. Manage or clear these any time through your browser settings or mobile account preferences.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAgen258 Glossary LiveLive Blackjack Turbo

How agen258 Handles Your Personal Information

How We Protect and Manage Your Account Data

Wallet Data Security

Cookie and Session Control

Data Retention Policy

Your Right to Request Changes

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on agen258

01 What personal data does agen258 collect when I register?

02 Does agen258 share my data with third parties?

03 How can I request a copy of my personal data?

04 Can I ask agen258 to delete my account data?

05 How are my DANA, OVO, and GoPay details protected?

06 Does agen258 use cookies, and how do I manage them?

Privacy Policy

Related pages

Related pages